Privacy Policy

This Privacy Policy explains how The Language Channel (“we”, “us”, “our”) collects, uses, discloses, and protects information when you use our website and language-learning tools.

1. Who We Are

The data controller for this website is:

Email: thelanguageachannel@gmail.com

2. Information We Collect

• Account information (email, username, password).
• Certificate, trainer, and assessment data.
• Support messages via email or WhatsApp.
• Audio and transcription data used in learning tools.
• Analytics, cookies, IP address, and device data.
• Payment data handled by secure third parties.

3. How We Use Your Information

• To provide and maintain the Services.
• To personalize learning tools.
• To improve performance and reliability.
• To send updates, support responses, and important notices.
• To support advertising and analytics.

Google Ads & AdSense Notice

Google and third-party vendors use cookies to serve personalized ads based on your activity. You may opt out via: Google Ads Settings.

4. Legal Bases (GDPR/UK Users)

• Contract necessity
• Legitimate interest
• Consent (for certain cookies/ads)
• Legal obligation

5. Cookies & Tracking

• Essential cookies
• Analytics cookies
• Advertising cookies

6. Third-Party Sharing

• Hosting providers
• Analytics tools
• Advertising partners
• Payment processors
• AI-based voice/translation services

7. Advertising & Remarketing

You may see ads for The Language Channel on other websites. You can opt out using:

• Google Ads Settings
• Digital Advertising Alliance

8. Data Retention

We retain personal data as long as necessary to provide services and meet legal obligations.

9. Your Rights

• Access, correct, delete data
• Object to processing
• Request portability (if applicable)

10. Children’s Privacy

We do not knowingly collect data from children under 13.

11. International Transfers

Your data may be processed in the United States or other countries where providers are located.

12. Security

We use reasonable security measures, though no system is perfectly secure.

13. Third-Party Links

We are not responsible for privacy practices of websites we link to.

14. Business Transfers

Data may be transferred in a merger or acquisition scenario.

15. Changes to This Policy

We may update this page periodically. “Last updated” date will change when we do.

16. Contact Us

For questions about privacy, contact:

Email: thelanguageachannel@gmail.com